Frequently Asked Questions

Please see the categories below for our Frequently Asked Questions. Many of these questions are common themes that we hear. If you need further assistance please feel free to contact us at anytime.

Swimming Pools (12)

Our Chambersburg is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas

We do have limitations on one piece fiberglass pools. Yes, these must be shipped in one piece. The maximum width of the fiberglass pools are 16’ and the maximum length is 42’. The majority of the fiberglass pools are 3’ to 5’ deep. We do have one fiberglass that is 3 to 8’ deep and meeting the regulations for diving boards.

FAQ Category: 

Here are a few important questions we’ll ask to help you determine the optimum placement:

  • Do you have a plot of my property?
  • Can you pinpoint where the sewer service leaves the house and crosses the yard?
  • Are you on private sewer service or public? If private does the plat show the location of the waste system? Can I pinpoint the water service to the house? Is it a private well or public supply. Can I pinpoint the path the line travels? Other utilities need to be considered.
  • How about electric/phone/or cable service to the house or out buildings? Is it overhead or underground? Does your property have set backs either by deed or by government zoning?
  • Finally what is the topography of the yard.? What area gets daily sun? Many pool owners also have covered gazebo or pavilion for cook outs by the pool. Where might this be placed to have a out door recreation creation? Flohr Pools does offer on site surveys for in-ground pools.

It is best to gather the above information as this is where we will start.

FAQ Category: 

Many factors determine the cost of the pool and installation. Location and site conditions can play a major impact on the answer. In general Round Above Ground Pools installed usually fall in the 7500 to 15,000 range. We offer financing and it is common to have the payment start at $122 per month.

FAQ Category: 

Our service area falls in the I-81 corridor from Newville PA to Winchester VA :

  • Counties in PA include Franklin, Fulton, Adams and Southern part of Cumberland County
  • Counties in MD include Washington, and part of Frederick County
  • Counties in WV include Berkeley, Jefferson and Morgan County to Great Cacapon
  • And Frederick county in VA
FAQ Category: 

Both of these pools are great choices. Some owners choose one over the other based on personal choices.

The vinyl pools offer a wide selection of designs and can be expanded without a lot of engineering and design issues. These can be as simple as a rectangle or as elaborate as a free form mountain lake. Expansion and customization ranks high on the benefits of these pools.

Fiberglass pools are manufactured off site. Usually they are shipped on flat bed tractor trailers to the construction site. They are made on molds and many styles are available to chose from. Limitations on fiberglass pools are maximum width of 16 feet and maximum length of 42 feet (due to shipping). Most of these pools are shallow depth 3’ to (5 or 6’). Recently we added two pools that do meet the ANSI type 1 category that would allow the use of a diving board.

We are available to go over details on both of these construction methods.

FAQ Category: 
Pool installation is a construction project. No two back yards are quite the same. In general Pools start in the mid $20,000 and go upward to $65,000. Further landscaping (around the pool or in the yard) can add to the pricing depending on the yard and the owner’s desires. Pools average $35,000 to $45,000.
FAQ Category: 

Part of the investment process is deciding on whom to work. Far too often this is an after thought and this can lead to disappointment in the hot tub experience.

A dealer will usually fall short if the brand they represent is not top of the line. And a number one brand will also fall short with out local back up from the dealer. Look for a number one brand hot tub coupled with local support.

Most manufacturer can present a proper front end (displays/brochures/sales aids) but only the ones that do significant volume have the back end support to have dedicated parts staff and technical staff, warranty staff to really support the product post delivery. It is worthy to recognize that a manufacturer that produces 3500 to 5000 hot tubs a year will not have the support of a manufacturer the has volumes of 30,000 to 50,000. The facts show that the producers of hot tubs have been reduced by 35 percent during the last 8 years.

Good questions to ask:

  • How long have they produced hot tubs?
  • Are the written warranties readily available?
  • Where does the ownership of the company reside?
  • What is the hot tub volume?
  • What do they produce verses assemble?
  • How do they rank in the front end and more important the back end (digital parts charts, technical staff)?
  • From the end user view the top manufacturer produces a better value (price to benefit) simply do to the economics if scale/more volume. Also the top manufacturer has a better assortment because it has the resources to do so. True innovation can only come from ones that produce significant volume.
  • What inovation has come from them in the last 2 years and what is in horizon?
  • Or are they the same “me to” product?
  • Call the manufacturer? What feeling do you get then you call? Ask for warranty department, the customer service department, and technical assistance.

Questions to ask it look at when you are at your local hot tub store:

  • Do they have 15 to 20 units on display?
  • How many of these have water in and are in operation?
  • When you talk do they know the product?
  • Ask about delivery
  • Ask about service.
  • Do they offer after sale services?
  • Do they do enough volume to be able to support you after the sale?
  • How long have they been selling hot tubs and what else is the business?
  • Do the verbal warranties match up to the manufacturer warranty?
  • How long have they sold the brand they sell?
  • How many brands do they sell?
  • Remember one with the other is a no go.
  • Check them both out for hot tub happiness
FAQ Category: 
Our Hagerstown MD is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Hagerstown Flohr Pools and Spas
  • Hagerstown Flohr Pools and Spas
Our Martinsburg WV is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Martinsburg Flohr Pools and Spas
  • Martinsburg Flohr Pools and Spas

Hot Tubs (10)

Our Chambersburg is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas

Our service area falls in the I-81 corridor from Newville PA to Winchester VA :

  • Counties in PA include Franklin, Fulton, Adams and Southern part of Cumberland County
  • Counties in MD include Washington, and part of Frederick County
  • Counties in WV include Berkeley, Jefferson and Morgan County to Great Cacapon
  • And Frederick county in VA
FAQ Category: 

Part of the investment process is deciding on whom to work. Far too often this is an after thought and this can lead to disappointment in the hot tub experience.

A dealer will usually fall short if the brand they represent is not top of the line. And a number one brand will also fall short with out local back up from the dealer. Look for a number one brand hot tub coupled with local support.

Most manufacturer can present a proper front end (displays/brochures/sales aids) but only the ones that do significant volume have the back end support to have dedicated parts staff and technical staff, warranty staff to really support the product post delivery. It is worthy to recognize that a manufacturer that produces 3500 to 5000 hot tubs a year will not have the support of a manufacturer the has volumes of 30,000 to 50,000. The facts show that the producers of hot tubs have been reduced by 35 percent during the last 8 years.

Good questions to ask:

  • How long have they produced hot tubs?
  • Are the written warranties readily available?
  • Where does the ownership of the company reside?
  • What is the hot tub volume?
  • What do they produce verses assemble?
  • How do they rank in the front end and more important the back end (digital parts charts, technical staff)?
  • From the end user view the top manufacturer produces a better value (price to benefit) simply do to the economics if scale/more volume. Also the top manufacturer has a better assortment because it has the resources to do so. True innovation can only come from ones that produce significant volume.
  • What inovation has come from them in the last 2 years and what is in horizon?
  • Or are they the same “me to” product?
  • Call the manufacturer? What feeling do you get then you call? Ask for warranty department, the customer service department, and technical assistance.

Questions to ask it look at when you are at your local hot tub store:

  • Do they have 15 to 20 units on display?
  • How many of these have water in and are in operation?
  • When you talk do they know the product?
  • Ask about delivery
  • Ask about service.
  • Do they offer after sale services?
  • Do they do enough volume to be able to support you after the sale?
  • How long have they been selling hot tubs and what else is the business?
  • Do the verbal warranties match up to the manufacturer warranty?
  • How long have they sold the brand they sell?
  • How many brands do they sell?
  • Remember one with the other is a no go.
  • Check them both out for hot tub happiness
FAQ Category: 
Our Hagerstown MD is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Hagerstown Flohr Pools and Spas
  • Hagerstown Flohr Pools and Spas
Our Martinsburg WV is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Martinsburg Flohr Pools and Spas
  • Martinsburg Flohr Pools and Spas
  • Ace
  • Connextion
  • Chiller
  • 22” HD Wireless TV
  • Foldaway Cover Lifter
FAQ Category: 
That’s a great question. Flohr Pools offers on site consultation on placement/model selection. Here are a couple of questions we’ll ask to help you determine the optimum placement:
  • Do you have overhead electric or utilities that I need to avoid?
  • Where is the most convenient place for you? The closer to your home the more you will get our of your hot tub. Plan on using your hot tub every day so the closer the home the better
FAQ Category: 

We offer many different options on hot tubs. Models and options vary and this impacts the investment. As a general statement, hot tubs range from $3500 to $20,000. We have three lines of offerings

The value line ranges from $5000 to $7800.

We also have the super value line that starts at $3500 and goes to $5500. These super value lines of hot tubs are usually purchased at our stores and self delivered. Delivery is always available on all units. The super value line (Free Flow) has a 6 months 100 percent trade in value for the hot tub towards a new Hot Spring Spa.

FAQ Category: 

ACE (3)

ACE Saltwater FAQ's

Our Chambersburg is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
  • Chambersburg Flohr Pools and Spas
Our Hagerstown MD is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Hagerstown Flohr Pools and Spas
  • Hagerstown Flohr Pools and Spas
Our Martinsburg WV is a great location for any discerning future pool or hot tub owner. Our staff is very knowledgeable in all brands and components at the location. See the pictures below and you will notice the volume of top of the line hot tubs on display.
  • Martinsburg Flohr Pools and Spas
  • Martinsburg Flohr Pools and Spas